As a small-business owner for the past 12 years, I understand what it takes to achieve superior customer service. Among all the leadership skills and work ethics, the most important is: ensuring that you are the priority. No one will work harder for you, from finding / selling your property to the negotiation process to the closing of the deal.

Real estate is fun but serious business, and I take to heart Trillium's slogan of "helping people make good decisions." So every single time you walk up to your new front door, I hope you are thankful for being our priority.

Family is also important to me and Trillium Real Estate made me feel like family when they helped me purchase my home in 2005. I was a first-time home buyer faced with the daunting decision of one of life's major purchases. Linda and Sandi made me feel as if I were an individual. They really cared about me as a client and ensured that I made the right choice for me. Since then, I have rented out my home, sold another and purchased a new one—all through Trillium Real Estate. These transactions piqued my interest in the business.

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